Frequently Asked Questions About Chellá
- How are Chellá Beauty products different from other skin care products?
- How did Chellá get its start?
- What are the active ingredients in Chellá products?
- Can I use Chellá products on other areas of my skin besides my face?
- Can I use Chellá products even if I don’t have skin damage?
- Can I wear my regular make-up with Chellá?
- How often should I use Chellá?
- What is the Chellá Skin Firming Serum Sampler Kit?
- What is Club Chellá?
- What if I need to return or exchange an item that I've ordered?
How are Chellá Beauty Products different from other skin care products?
Answer: At Chellá, we believe that achieving beautiful skin should NOT involve injecting harsh toxins or applying harmful chemicals that “wound” and damage the skin in order to change it. We believe in a treatment methodology that nourishes the skin and restores its elastin properties by stimulating existing collagen.
How did Chellá get its start?
Answer: Chellá charged an independent team of beauty researchers and formulators to create a line of safe and natural products that were powerful enough to compete with the results achieved by more dangerous and invasive products like Botox™.
What are the active ingredients in Chellá products?
Answer: The foundation of all Chellá products is our proprietary Chell-x Complex, a breakthrough combination of Peptides, Botanicals, Vitamins, and Anti-oxidants.
Can I use Chellá products on other areas of my skin besides my face?
Answer: Absolutely! Chellá products restore your skin’s elastin properties anywhere you need it. Many of our customers use our Anti-Aging Formulas and Skin Firming Serum on their neck and chest area. And of course, our Chella Face and Body Lotion can be used wherever you want a light peptide based moisturizer
Can I use Chellá products even if I don’t have skin damage?
Answer: Of course! You will love the way Chellá makes your skin feel. Our Chell-x Complex will leave your skin softer, smoother, and looking more radiant. Chellá also acts as a barrier to the outside elements and will help prevent potential damage from the cell-ravaging, free radicals present in today’s environment.
Can I wear my regular make-up with Chellá?
Answer:Yes. Just follow the application instructions on the packaging. You may freely apply any Chellá product under your favorite makeup. As a matter of fact, many estheticians and cosmetologist suggest a light spray of our Chella Tonic to set your make-up when you have finished applying it.
How often should I use Chellá?
Answer: A little bit of our treatment products go a long way, but feel free to apply our cremas and treatments in the morning, under make-up at midday, and at bedtime on freshly washed skin. We do recommend a regular morning and evening Chellá regimen (cleanse, serum application, and evening crema). Since Chellá contains natural ingredients, extracts, and peptides there is little risk of over-application.
What is the Chellá Skin Firming Serum Sampler Kit?
Answer: When you purchase ANY Chellá product, you will receive a 14-Day sample supply of our Skin Firming Serum.
What is Club Chellá?
Answer: Club Chellá is our FREE Delivery, Discount, and Sampler Program. Club Chellá allows you to purchase any standard Chellá product and INSTANTLY save $10.00 plus FREE Shipping. Club Chellá features Free Home Delivery every 60 days at the same discounted price, plus FREE Beauty Extras samples enclosed in each shipment.
What if I need to return or exchange an item that I’ve ordered?
Answer: At Chellá, we want you to order with confidence! All of our products are of the highest quality, and our purchase programs have been developed solely for cost-savings and your convenience. Your satisfaction is 100% guaranteed. If you’re not completely satisfied with Chellá, just return the product within 30 days of the purchase date and we’ll promptly refund your money (less shipping & handling charges). No questions asked! You can reach our Customer Service Department at: 1-877-492-7637.
Or send Returns to:
Chellá Professional Skin Care
c/o Datapak Services Corp.
9000 General Drive
Plymouth, MI 48170
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